Note 9 Live Focus not working

[mohdiqbalsaleem]

Hi. I'm from Hyderbad, India. The customer service here is horrible. They can't even address properly. I bought my galaxy note 9 in October 2018 and I noticed a problem now with the camera. When I put the camera in live focus mode the camera starts to vibrate and make noises and the image its not focusing and it also happens in auto mode when I pass the 2.0 number in the zoom bar. Anyone may know why this is happening?  And maybe it have a solution for me. Thank you all in advance.

[shqipron]

did u faced thiss issue after pie update?

[mohdiqbalsaleem]

No. The issue has started recently.

[pallaav]

try doing a factory reset

[shqipron]

yeah that's the solution

[SanjuIndia]

I've raise same issue but no reply till date from Samsung Team. Means Samsung is focuse and Busy only For Sale S10 series and make a profit and avoid other customers..

[mohdiqbalsaleem]

Factory reset is done. But still the issue persist.
Yes, you're right, Samsung is busy in making money and forgetting its customers.

[Anonymous]

did you drop the phone recently?

[mohdiqbalsaleem]

No.

[sulembhai]

go to the service center and get the camera hardware replaced...i myself ordered a camera replacement and will install it in comming days when it gets available in service center