Original topic:

Note 9 Live Focus not working

(Topic created on: 03-26-2019 02:22 AM)
1204 Views
mohdiqbalsaleem
Active Level 3
Options
Galaxy Note
Hi. I'm from Hyderbad, India. The customer service here is horrible. They can't even address properly. I bought my galaxy note 9 in October 2018 and I noticed a problem now with the camera. When I put the camera in live focus mode the camera starts to vibrate and make noises and the image its not focusing and it also happens in auto mode when I pass the 2.0 number in the zoom bar. Anyone may know why this is happening?  And maybe it have a solution for me. Thank you all in advance.
18 Comments
shqipron
Active Level 10
Galaxy Note
did u faced thiss issue after pie update?
0 Likes
Galaxy Note
No. The issue has started recently.
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pallaav
Active Level 7
Galaxy Note
try doing a factory reset
shqipron
Active Level 10
Galaxy Note
yeah that's the solution
0 Likes
SanjuIndia
Active Level 8
Galaxy Note
I've raise same issue but no reply till date from Samsung Team. Means Samsung is focuse and Busy only For Sale S10 series and make a profit and avoid other customers..
0 Likes
Galaxy Note
Factory reset is done. But still the issue persist.
Yes, you're right, Samsung is busy in making money and forgetting its customers.
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Anonymous
Not applicable
Galaxy Note
did you drop the phone recently?
0 Likes
Galaxy Note
No.
0 Likes
sulembhai
Active Level 6
Galaxy Note
go to the service center and get the camera hardware replaced...i myself ordered a camera replacement and will install it in comming days when it gets available in service center
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