Original topic:

Note 9 Has Serious issue

(Topic created on: 12-12-2018 12:55 PM)
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SamGon
Active Level 7
Options
Galaxy Note
Hello galaxy Note 9 users I'm facing serious problems in my galaxy note 9 if you are facing this issue then comment down bellow...the issue is the liking light increase your device brightness and see all those images and support me and tell me is this same issue in your note 9 this issue I'm facing from date of purchase....



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Nishitkohli
Expert Level 5
Galaxy Note
Go to service centre so engineer examine it your screen needs to be replaced it's a green led problem . They will replace your screen 💞. Don't waste your time Go to service centre Now. All Note9 units are in warranty.
SamGon
Active Level 7
Galaxy Note
yeah but where i live here is only one service centre and it's so so so useless service centre ever ther people destroyed my galaxy s9 plus that's why i don't want to go in service centre
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Nishitkohli
Expert Level 5
Galaxy Note
@samson takes all the pictures of phone from every side if you see any scratch or damage provided to your device after servicing then claim it again. Remove your screen guard and contact service centre NOW
SamGon
Active Level 7
Galaxy Note
i talk to cc last night they told me we are putting your request on call back our seniors call you tomorrow (today) and they tell you what to do with that and also....in my s9 I'm facing issue with fingerprint sensor it's not working it's showing restart your device and i bring it to service centre they do it there paper work and tell me that we have to replace your fingerprint sensor i said okay no prob. then they replace it and when i charge my device it's shutdown immediately and not starting that's why i don't trust on service centre
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sarinbp
Active Level 7
Galaxy Note
this is not a note9 only issue my friend. it's there since galaxy s6 edge. my note8 has this issue too. this is common with all Samsung edge screen mobile. there is no solution for this. even you manage to get a replacement that also has this issue. so forget it and use your device. that is what iam doing from last one year :)
SamGon
Active Level 7
Galaxy Note
i talk to service centre they told me you make a video and give I'll send it to company and they'll replace a glass not a device...and also my s9 plus doesn't have this issue
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Nishitkohli
Expert Level 5
Galaxy Note
Samgon buddy why are you wasting time change your display Now. Go to service centre and let engineer examine your device.okay
SamGon
Active Level 7
Galaxy Note
they ask me to create 2 video with glass guard and without glass guard just arrived at home doing that
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SamGon
Active Level 7
Galaxy Note
hey bro can you please tell me i don't want to replace display i want to replace my device so what i want to do for that?
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Nishitkohli
Expert Level 5
Galaxy Note
Sam gon you have written you are facing issue from date of purchase . Samsung replace device in 14 days after the device has been purchase now you can only demand replacement of screen not full device.
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