Original topic:

Note 9 Hanging Problem

(Topic created on: 02-21-2020 06:41 PM)
567 Views
thakursagar
Active Level 3
Options
Galaxy Note
Buying a phone @70k and it is still hanging, not fair from such a reputed brand.

I have bought note 9 a year before and now what I am facing is my phone is lagging alot.
So what i think is buying a mid range phone at lower cost and changing it after a year is quite better than buying flagship phones of samsung.

Is there anyone who can help me in this?
#samsung # note9 #SamsungMD #SamsungCustomerCare #samsungCommunity
19 Comments
Anonymous
Not applicable
Galaxy Note
then once perform factory reset and check...same problem was there with me ...I performed factory reset..now no problem
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thakursagar
Active Level 3
Galaxy Note
I have done factory reset also, but it has no impact in the lagging of the device.

I think the reasn behind is equipment's used by samsung which doesnt give the same performance as it used to give in the starting
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Dilli
Expert Level 5
Galaxy Note
The issue is with Samaung UI updates. This has slowed down phone and with addition bloatware we all have similar issues.
thakursagar
Active Level 3
Galaxy Note
Yeah it is also impacting the performance of the device
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thakursagar
Active Level 3
Galaxy Note
Will get any help here from @samsung support?
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Samsung_Support4
Moderator
Moderator
Options
Galaxy Note

Hi there,

 

We apologize for the inconvenience caused to you.

Please perform the below mentioned steps to resolve the issue:
> Stop the background running app (Tap on the left soft key and close all the running apps).
> Ensure 20% of internal memory of device is free (Scroll down notification panel > Setting > Device care> storage).

> If device hangs in any particular application/game then clear cache memory of that application (Settings>apps> tap on that app>storage>clear cache)

For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,
Team Samsung Members

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thakursagar
Active Level 3
Galaxy Note
Have sent the bug reports.. but doesnt seem you guys care about it.
Also have performed all the steps mentioned here still facing issue.
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Anonymous
Not applicable
Galaxy Note
Hi please sign the petition for Note 9 series before you loose the oppurtunity for getting great features

https://www.change.org/p/change-org-to-get-what-we-deserve
thakursagar
Active Level 3
Galaxy Note
done
Anonymous
Not applicable
Galaxy Note
thanks
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