Original topic:

Note 10 plus

(Topic created on: 08-02-2020 08:08 PM)
279 Views
binukumarvkp
Beginner Level 3
Options
Galaxy Note

hanging problem when I try to write on calender, and another one more problem 

S pen remove and I tap create note. That window not appearing 

0 Likes
5 Comments
yadavmanish
Active Level 7
Galaxy Note
reset your phone
0 Likes
binukumarvkp
Beginner Level 3
Galaxy Note

May be loss my all data include wifi password 

0 Likes
Anonymous
Not applicable
Galaxy Note
may you simply update your software by using mobile data or wifi and facing problems. where the proper and recommended process is install that software by smart switch or odin flash or through authorised service center where Samsung provides non A / B partition Type Ota software hence mobile data or wifi create software holes maximum time and device will suffered various types of issues.......Mr. yadavmanish is actually right because reset device will help to clear few glitch over software....
0 Likes
S_Kumar73
Expert Level 5
Galaxy Note
no need to reset entire phone. just clear data and clear cache the following apps/settings
samsung note(take backup if you have any notes), calendar app and S Pen settings from the settings menu.
0 Likes
cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned quick steps to resolve the hanging issue:-


1. Ensure 20% of internal memory of device is free (Scroll down notification panel > Setting > Device care> storage).


2. Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
Tap on Settings>Tap on General Management>Tap on Reset.


After performing above steps If the issue still persist kindly send us the screenshot, videos and error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application :- Samsung Member Application > click on get help > send feedback > error report, so that we can help you out to solve the issue.

 

Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

0 Likes