Original topic:

Note 9 Battery Drain identified the Root Cause!!!!!

(Topic created on: 11-30-2018 04:17 PM)
53 Views
MightyBeasty
Active Level 3
Options
Galaxy Note
Hey Samsung,

I have already posted my problem in earlier post about the Android System service how it drains my mobile battery..

I have tested and got to narrow down the reason for battery drain.

Switched on Airplane Mode - Battery at 92% at night and after 8 hours still 88% battery power remains.

Switched off Airplane mode - Battery at 92% and after 8 hours only 73% battery power remained.

Mobile Network during idle state is drinking the battery juice. Please test thoroughly and identity the root cause
to fix this issue.

Thanks.
13 Comments
klk009
Active Level 3
Galaxy Note
I aslo posted the same issue and got copy paste answers. something serious wrong in NOTE 9 in terms of battery backup and need to be addressed
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MightyBeasty
Active Level 3
Galaxy Note
I had found the solution. Please refer here

https://community.samsungmembers.com/en_IN/profile_post?categoryId=10004&postId=418135
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YRSS
Expert Level 5
Galaxy Note
I had same issue and even I had report that to Samsung that it is due to software updates and they said go to service center and change battery. You can also ask form Samsung through live chat and report me what they say to you.
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MightyBeasty
Active Level 3
Galaxy Note
I had found the solution. Please refer here

https://community.samsungmembers.com/en_IN/profile_post?categoryId=10004&postId=418135
0 Likes