
hemusinchu
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12-14-2018 05:59 PM in
Galaxy Note
Guys, Don't know why it is happening. When I am minimising some app, after few second recent apps is being popped up automatically. Facing this issue many time. Anyone facing the same? Please provide the solution.
5 Comments

RaghavRajDhawan
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12-15-2018 12:46 AM in
Galaxy Note
i faced it

RaghavRajDhawan
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12-15-2018 12:47 AM in
Galaxy Note
whenever i came to home screen or open lock sudenly tha last recent app appear

RaghavRajDhawan
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12-15-2018 12:48 AM in
Galaxy Note
i have deleted app lock that grey iconed one after that no problem i have faced like this

hemusinchu
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12-15-2018 06:35 AM in
Galaxy Note
Thanks.. Uninstalled the applock..
admin_
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12-16-2018 06:10 PM in
Galaxy Note
Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue:
1) Navigate to Settings >> Apps >> Tap on More >> Reset App Preferences.
2) Check the issue in Safe Mode.
3) Keep updating the device via FOTA or Smart Switch.
4) Take full data backup and reset the device.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
1) Navigate to Settings >> Apps >> Tap on More >> Reset App Preferences.
2) Check the issue in Safe Mode.
3) Keep updating the device via FOTA or Smart Switch.
4) Take full data backup and reset the device.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
