Original topic:

Note 8 bixby errors

(Topic created on: 11-08-2017 05:39 PM)
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JayJadav
Active Level 3
Options
Galaxy Note
When I see videos after 3-4 minutes Bixby opens and says couldn't reach to network. I closed it but after 3-4 minutes it appears again . in fact in every 4-5 minutes it happens. so what should I do . please give me suggestions to fix this
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3 Comments
aviraldubey
Active Level 3
Galaxy Note
same problem is arising in my phone also
AnkurBansal
Active Level 7
Galaxy Note
Go to bixby settings and turn down the sensitivity
admin_
Expert Level 5
Galaxy Note
Thanks for being with Samsung and sharing your concern. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
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