Original topic:

Note 8 Waking up while charging

(Topic created on: 01-05-2018 03:13 PM)
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Ramchi
Active Level 5
Options
Galaxy Note
I am using Note 8 Purchased in India couple of weeks back. I am changing it with USB Cable type cable supplied by Microsoft (Dock station) or Samsung previous generation Wireless charger. I find the mobile waking up while charging and coming out of the lock screen. The mobile apparently be accessible by anyone.

Though this is not a big issue for me, is it happening to anyone else?
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4 Comments
Maroof99
Active Level 6
Galaxy Note
it was happening on my previous Samsung devices....but not on note8
GalaxyTeam
Active Level 7
Galaxy Note
Join Note 8 Telegram Group for Indian Users
https://t.me/joinchat/DvvVrkAYfNQcXiOLCes0vg
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Lauki
Active Level 10
Galaxy Note
The wakeup issue is an additional issue to the battery and freezing problem faced by Note 8, S8, S8+, Tab S3 users globally
admin_
Expert Level 5
Galaxy Note
Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue:
1) Navigate to Settings >> Apps >> Press on three dots >> Reset App Preferences.
2) Run your device in Safe Mode to check the issue.
3) Keep updating the device if any available.
4) Take full data back up and reset the device.
Be sure to hit ♡ when you find an answer that works for you.
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