Hi all my galaxy note 4 Indian variant turns off at 30% and restarts in loop and never turns up until plugged to power source Is this a problem of defective battery and OS update. Will the problem be solved if I downgrade my OS to 5.1.1 stable Lollipop OS? Or changing the battery will solve the issue?
Thank you for sharing this information with Samsung members. We apologize for the inconvenience caused. Regarding your concern we would suggest you to visit nearby Samsung Service Center in order to get your device physically inspected by the Service Engineer. Please find service center details in the link provided -http://www.samsung.com/in/support/servicelocation. Be sure to hit ♡ when you find an answer that works for you. Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
