Original topic:

Galaxy Note 8 auto restart / freeze / boot loop

(Topic created on: 12-07-2017 05:19 PM)
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itsmemsd
Beginner Level 2
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Galaxy Note
My Galaxy Note 8 Indian unit has been auro restarting suddenly out of nowhere. Sometimes it gets stuck in boot loop in the Samsung logo and Note 8 Logo repeatedly again and again. I don't know which app or service is causing this. Have updated to the latest firmware with November security Patch. Still no fix for this issue. It sometimes reboots from the lock screen just after a previous reboot completed. 2171bd49-a365-412a-9504-2d80d5fb2644.jpg
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3 Comments
Krishi
Active Level 3
Galaxy Note
Just Once go to safe mode or factory reset it.
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admin_
Expert Level 5
Galaxy Note
Thanks for being with Samsung and for sharing your concern. You may try out below steps to overcome the issue you are facing in the device.
1) Kindly run your device in Safe mode to check the issue and if the device performs normal in the Safe Mode, We would request you to uninstall some of your recently installed Applications.
2) If still Issue is not resolved then ask customer to take Data back up & Factory Reset the device.
3) If the issue still persists, do take your device to your nearest service center, which you can search on http://www.samsung.com/in/support/servicelocation/
Be sure to hit ♡ when you find an answer that works for you.
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HARJEETSOLANKI
Beginner Level 2
Galaxy Note
THIS PROBLEM IS MINE DEVICE TOO AND PERSIST AFTER RESET ALSO
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