Original topic:

Note 20 ultra users pls respond

(Topic created on: 09-30-2020 01:07 AM)
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Houmam
Active Level 3
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Galaxy Note
120hz setting lowest brightness. See the phone in complete darkness. Watch grey colour screen video on YouTube. I'm seeing black line vertically. Already replaced one phone.
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4 Comments
NoteFun
Active Level 7
Galaxy Note
Display of Note 20U is not as gud as compared with earlier note series...I have never used 120hrz due to low screen resolution and yellowish colors...I am using vivid color with full blue settings and WQHD+ and high performance mode...Try changing the display settings of urs and see if any positive results...
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Houmam
Active Level 3
Galaxy Note
no problem with 60hz wqhd+ only happen at 120hz
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NoteFun
Active Level 7
Galaxy Note
yes, in 120hrz colors are not good...
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Samsung_Support3
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check device in safe mode: Press and hold the Power key, when Power off icon appears > Press and hold the power off icon. To exit safe mode: Restart your device.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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