Original topic:

Note 20 ultra still not working on 5G

(Topic created on: 02-01-2023 10:51 PM)
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Sam1982
Active Level 4
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Galaxy Note
Even after receiving January 2023 update the samsung note 20 ultra still not working on jio 5G.I dont know what samsung is doing
3 Comments
Saleem2001
Active Level 5
Galaxy Note
It will never get it
Is it samsung fault or ours..Even in their website it says note 20 ultra 5g have n28 and n78
700mhz and 3000mhz which is exactly what jio uses.
We are mad coz of the **bleep** promises.
The Sd865+ model got the SA..which if fine...it got mmwave support too.But that doesn't have to do with anything...we can't expect mmwave any time soon...
The fact that Devices like F23 can get SA with just having upto sub6 why can't Exynos 990.
It's Samsung fault not informing...That's why we demand.
cs-member11
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Sam1982
Active Level 4
Galaxy Note
Finally Note 20 ultra is compatible with Jio 5G after recent update
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