Original topic:

Note 20 ultra screen shown green line after Nov 18th update

(Topic created on: 12-11-2022 11:27 AM)
630 Views
Danny_
Active Level 1
Options
Galaxy Note
My note 20 ultra screen is showing 1 green line after the update of Nov 18th and it won't go even if factory reset is done and it seems that it's screen problem as when taking screen shot there won't be any line on picture ,which is same as samsung s series .My warranty has expired so it seems that it will cost around 15k which is a lot and it wasn't my reason begin with for the line , it was Samsung's because of their update my screen got hardware problems 😡😡
4 Comments
cs_member8
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
Pallav0024
Active Level 7
Galaxy Note
I updated my note 20 ultra last night and it showed a green line in the screen right today in the morning....its samsung update that causing the trouble.....its better not to buy samsung any more....as i was using samsung since its metro set....but i am really disappointed from samsung
0 Likes
Danny_
Active Level 1
Galaxy Note
Finally I got my screen replaced for free (Except service cost of course) as samsung replacing doing it for free from July to September 30 ..... now my screen feels even better and is is expected to last longer ..... and as I got my battery replaced as well it gives better battery life...Thnx Samsung
0 Likes
tigora
Active Level 1
Galaxy Note
After updating my Note 20 Ultra last week, ie, on 12th September, my phone has developed the green line next to the camera punch hole, yesterday 19th September. Request Samsung to advise resolution. After checking YouTube videos only I realised it is linked to software update. Had I known, I would not have updated. Is this being deliberately done so as to make users buy new phones....I am a Samsung smart phone user since 2013, when I got my Note 2, and feel betrayed by the brand I was so loyal too...
0 Likes