Original topic:

Note 20 ultra finger print censor not useful

(Topic created on: 01-15-2022 11:36 AM)
280 Views
devloyal
Active Level 1
Options
Galaxy Note
I am loyal customer of samsung used every mobiles.  But now i  very disappointed with quality of product samsung making. From last note 10 plus & now using note 20 ultra having finger print issue while unlocking the phone putting finger on screen .
Most of the time censor don't work . Make it simple button like note 9 , note 8 , previous all phones or like fold 3. Which is easy to use & unlock the device.
Kindly take action regarding it. 
2 Comments
Singh_Jot
Active Level 10
Galaxy Note
I have note 10 device first time I apply tempered glass on screen, and then fingerprints not good working, but now apply simple laminate it's working so good no any problems I face now , you removed screen glass if apply simple laminate it's working properly. Thanks
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cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device issue: https://www.samsung.com/in/support/mobile-devices/what-to-do-when-samsung-phone-is-not-recognizing-f...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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