Note 20 ultra accelerometer problem

[ramin_rssn]

I had my note 20 Ultra updated to Android 13 couple of weeks ago but sadly i've faced problem with my accelerometer after the update.

The phone shows the wrong orientation. when i hold the phone horizontally, the screen rotates into landscape and viceversa. restarting the phone solve the problem temprorily but it keeps coming back again after 3 or 4 days.

Unfortunately the factory reset doesn't solve the problem. that is really annoying 😞

[ѵօϲɑӀ4ӀօϲɑӀ]

Try to Find app to calibrate Accelerometer in Play Store. Some users claimed that it worked on their devices.

[jigs16]

Same plm here after update

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[vibknp]

I also feel same problem