Original topic:

Note 20 ultra _Fingerprint is not so responsive (laggish) after ONEUI3.0 update

(Topic created on: 01-04-2021 12:17 PM)
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Shivu07
Active Level 1
Options
Galaxy Note
After one ui 3.0 update on my note 20 ultra, I found fingerprint is not working fine.. I mean it's not so responsive and lags comparing one ui 2.5..
One ui2.5 fingerprint response is great..
Kindly update in the next update
7 Comments
Anikroyale
Expert Level 5
Galaxy Note
Remove all fingerprints and re-add them.
Shivu07
Active Level 1
Galaxy Note
let me do and check. thanks.
Shivu07
Active Level 1
Galaxy Note
yes after re adding, it's working fine..
Anikroyale
Expert Level 5
Galaxy Note
That's good to hear! You can accept my reply as a solution then. Thanks!
0 Likes
Shammy4
Active Level 6
Galaxy Note
after re-adding it works fine only for 2 days then again back to not responsive.
0 Likes
Shivu07
Active Level 1
Galaxy Note
is it!!! then wats ur move??
0 Likes
Samsung_Support1
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* To improve recognition performance, re-register your fingerprints.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support