Original topic:

Note 20 uktra Face Unlocking not as expected

(Topic created on: 11-01-2021 02:06 PM)
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AawidKhan
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Galaxy Note
Note 20 ultra Face Unlocking not as expected. bcoz it dsnt recognize my face mostly time. even i reregister repeatly
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* To improve recognition performance, re-register your face unlock. 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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