Most of the times when i pick the call, the ui change to call pick up screen but call didn't start and like after 10-12 seconds call starts. And if i am wearing my Galaxy watch Active 2 it keeps on ringing for that 10-12 seconds. I did factory reset both phone and watch. But still same issue.
We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:
* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
