Note 10+(sim 1 not allowed)

[EmmanuelMyke]

     My Samsung galaxy N975F Keep say sim 1 not allow or not registered on network, i need solution please.

[sapmarvins]

Switch off the phone and remove the sim from the tray. Put back the sim and turn on the phone.

[EmmanuelMyke]

I have done that still not working it keep saying sim 1 not allowed or not registered on network

[StixTheMiner]

I have the same issue. Did you find a solution or help. Seems like they intentionally block our SIM slots. Seems like Shaddy business

[EmmanuelMyke]

I have not bro

[EmmanuelMyke]

I have done that for many times 😌 still not result

[StixTheMiner]

It's the Network providers trying to scam us. In my case it was MTN. I emailed the retailer who sold me the phone and they confirmed that network providers randomly lock people's IMEI and claim insurance. The retailer managed to get it unblocked. I stopped using MTN but after 2 months I put an MTN simcard and it returned. I stopped with MTN forever

[EmmanuelMyke]

Wow really ??

[Tsogo_sam05 · Accepted solution]

Hi EmmanuelMyke, please contact your network provider's customer care to inquire about your subscription.

You may also try inserting a different sim card in your phone. If a different sim card works, it may mean that your sim card is faulty, and you may need to perform a sim swap with your network provider.

If a different sim card does not work also, your device may need to booked in for assessment. Please go to the below link to locate the closest Authorized Service Center to you.

https://www.samsung.com/za/support/service-centre/

[EmmanuelMyke]

I have tested two different sim even international sim i have still appear a triangle 🔺️ notification at the top corner of the device saying SIM 1 NOT ALLOWED please i really need help because i have been loosing calls even the sim 2 internet keep falling from 4G to H+