Original topic:

Note 10 plus

(Topic created on: 10-07-2021 10:47 PM)
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sreejiessar
Active Level 6
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Galaxy Note
My galaxy note 10 plus is not fast in wifi....most apps are lagging in wifi...if i use mobile data the apps working fast.....in wifi its not loading web pages also....always buffering....why this happens.....the wifi is ok with other phones i tried....please help

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5 Comments
Galaxy Note
TRY ONCE RESET NETWORK SETTINGS ONCE !
AND CHECK AGAIN STILL PROBLEM??
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sreejiessar
Active Level 6
Galaxy Note
Tried reset netwrk....full reset....everything....wen conected to wifi nothing loads if switched to mobile network its wrkd fine....
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Galaxy Note
MUST BE SOFTWARE UPDATE ISSUE
SEND FEEDBACK TO SAMSUNG ABOUT THIS ISSUE BY GET HELP TAB IN THIS APP > ERRORS REPORT > WIFI NETWORK > SEND REPORT

AND ALSO INSPECT YOUR DEVICE ONCE AT NEARBY SERVICE CENTER

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Galaxy Note
Some times due to Bluetooth wifi speed may reduce. So make sure to turn off Bluetooth.
cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and will assist you with it. As you have already performed the troubleshooting steps and the issue is not resolved. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions). So that we can resolve this issue.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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