Original topic:

Note 10 plus

(Topic created on: 07-11-2022 11:41 AM)
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sreejiessar
Active Level 5
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Galaxy Note
Using samsung phones last 14 years and all flagships.....i found nowadays after 1 year of software updates they update phone os with decresing camera quality and performance.....my note 10 plus now 2 yrs old and some security patches decreased my camera quality and performance....updated yesterday and phone become laggy and the camera starts  a filmi blur......samsung never do this (all brands doing this)  
 buying a premium phone yearly is not possible....

image

#samsung
5 Comments
Galaxy Note
Y don't you try downgrading to stable version.
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sreejiessar
Active Level 5
Galaxy Note
Downgrading may close secure folder and knox
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Galaxy Note
I have no idea about that tho and want to have anything have to lose something
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sreejiessar
Active Level 5
Galaxy Note
Not in every case😅
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cs_member8
Moderator
Moderator
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Galaxy Note

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We apologize for the inconvenience you are facing And please follow the easy troubleshooting steps which might help to solve the issue.

Please follow the below steps:

Step1: From the home screen tap on Camera.
Step2: Tap on Settings.
Step3: Scroll up and tap on Reset settings.
Step4: Tap on Reset.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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