Original topic:

Note 10 plus software update bugs

(Topic created on: 01-29-2021 07:45 AM)
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Chewbp
Beginner Level 2
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Galaxy Note

Hi Samsung, I can't access to my Samsung internet after updated to the one UI version 3.0.

Although the Chrome is working fine but I've used to the Samsung internet as a browser. Can you guys please fix this issue as fast as possible? Many thanks.

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2 Comments
S_Kumar73
Expert Level 5
Galaxy Note
it's working fine. you can uninstall and reinstall the app and then check..
Samsung_Support1
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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