Note 10 plus not accepting pin after a recent software upgrade. Need urgent hel

[doc_thor]

Recently upgraded my Samsung note 10 plus but as soon as the software was updated it is not accepting my    pin  I daily don't want to factory  Restore it can anybody please help me all my patients details have been dead

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support