Original topic:

Note 10 plus S-Pen keep disconneting

(Topic created on: 09-20-2021 09:17 PM)
433 Views
rinku7777
Active Level 5
Options
Galaxy Note
S Pen is keep disconnecting. Air actions not working but writing and selection is still working. On the notification panel it is saying spen disconnected. Any idea why it is happening?


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16 Comments
Mujahideen
Active Level 5
Galaxy Note
Same problem the battery is dying very very faster (in 1 sec)
SapNAyan
Active Level 7
Galaxy Note
90% of note 10plus user facing s pen issue. I'm also one of them and the fact is that they have no solution for it. I'm also visited service center and they told me that we have to buy a new spen worth 2500 rupees becoz s pen is a accessory and its not replaceable in device warrenty. Funny na?
TaherFaniband
Active Level 3
Galaxy Note
Just use s pen as normal now... or buy new one... after 3 or 6 month the pen will do the same as now
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!  

We apologize for your inconvenience. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,   
Samsung Customer Support   

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SapNAyan
Active Level 7
Galaxy Note
We have sent many time errors reports but you samsung support have no solution for it...how many time we have send it again m again?
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/ 

Thank you for writing to Samsung. 

Warm Regards,    
Samsung Customer Support

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Ashish002
Active Level 4
Galaxy Note
same **bleep** reply every time
Prateek_
Active Level 6
Galaxy Note
Facing the same issue since April.
flarelight
Active Level 1
Galaxy Note
Has anybody got any solution to this issue as yet? I am also facing exactly the same problem.
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