Original topic:

New battery diagnosed as "Weak"

(Topic created on: 06-24-2023 12:34 PM)
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Siddhu1512
Active Level 4
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Galaxy Note
I replaced a new battery for my Note 20 ultra in a Samsung Authorised service center since earlier phone diagnostics showed that battery health is weak and needs replacement . Even after replacement yesterday, when I use diagnostics to check battery life, it still shows "Weak - Action required". Is this a calculation/Software issue or did my service center provide poor quality/ Old battery?
Siddhu1512
Active Level 4
Galaxy Note
Problem resolved... Kindly see my last comment for details
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john163
Active Level 9
Galaxy Note
calibrate your battery
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Siddhu1512
Active Level 4
Galaxy Note
I don't understand
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john163
Active Level 9
Galaxy Note
let your battery drain completely untill it turns off and charge it till 100% without turning on the phone, turn on the phone incase it shows 99% charge ,charge till 100% and then use your phone untill it drains completely, do this 2 times, once 100% , dial *#9900# and scroll down and click battreystats reset and restart phone
Siddhu1512
Active Level 4
Galaxy Note
But battery draining rate is also not like a new one... This method may help reset battery status but will it improve the battery health?
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john163
Active Level 9
Galaxy Note
just give a try and see..it should once its calibrated proper..
Siddhu1512
Active Level 4
Galaxy Note
Problem resolved... Kindly see my last comment for details
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Galaxy Note
Install accu battery and test your actual battery capacity.
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Siddhu1512
Active Level 4
Galaxy Note
That requires long term statistics too... So I hope Samsung members diagnosis will change over time
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Siddhu1512
Active Level 4
Galaxy Note
Problem resolved... Kindly see my last comment for details
0 Likes