Smdaliazad
Active Level 2
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Galaxy Note
I am using note 20 Ultra, I m using it for almost 9 months. From recent days I m facing network issues like suddenly my mobile stops working . Then I will switch the airplane mode on and off, again it works fine. I am Airtel prepaid and most of my family member also using the same and they are not facing any issues. Kindly help me with the troubleshoot.
7 Comments
Manojpandey
Active Level 4
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Galaxy Note
Pls reset APN setting and if still facing same issue then go to setting general management reset network setting
Dilli
Expert Level 5
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Galaxy Note
Reset network settings only and check
OptimusPrime108
Active Level 4
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Galaxy Note
I am using the same phone and the same service provider as you. I don't have any problem. Did you purchase your phone from India?
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Smdaliazad
Active Level 2
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Galaxy Note
Yes
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Smdaliazad
Active Level 2
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Galaxy Note
After resetting network setting, it seems to be fine till now. Let me monitor for a while!!! Thanks guys for your suggestions.
abhisheik_athi
Active Level 1
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Galaxy Note
I am also facing the same on s20fe 5g
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cs_member8
Active Level 6
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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