Nikkiz21
Beginner Level 2
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Galaxy Note

I am extremely disappointed in this purchase wasted my upgrade on this phone thinking I would have a great quality camera it is terrible it is grainy the ultra zoom an ultrawide is terrible it focuses on occasion seems like the camera has a mind of its own anybody else have **bleep** quality.

3 Comments
OptimusPrime108
Active Level 4
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Galaxy Note
Can you post some photos? It may help us. I am also using a Note 20 ultra.
Dr_Interchupipi
Active Level 6
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Galaxy Note
See first of all I want to say that zoom photo will not clear as it's normal phenomena ...try to capture normal photo by less zoom
cs_member8
Active Level 6
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

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Warm Regards,
Samsung Customer Support

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