Original topic:

Network Problem in Note20 Ultra (Exynos)

(Topic created on: 05-06-2024 04:25 PM)
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JunedK
Beginner Level 2
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Galaxy Note

My Note 20 U seems to drop network connection randomly every few hours. I see full network bars, but the internet does not work unless I switch on/off airplane mode, and that too is a gamble- sometimes it connects, sometimes it doesn't.

To make matters worse...I get dropped calls, so frequently that my notifications get flooded from missed call alerts. People calling me gets the "unable to reach" message.

6 Comments
goodthings
Expert Level 5
Galaxy Note
Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time, restart your's device without any Sim in slots, interchange Sim in slots, turn off power saving mode then try to it's again. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy Note
Your's most welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, kindly visit this mentioned link to resolve your Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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vikas612000
Beginner Level 3
Galaxy Note
Same problem happening with my note 20 ultra. Service centre also denied to solve my problem.
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premahmed
Beginner Level 2
Galaxy Note
Please help my network not work
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ajaharsk
Beginner Level 2
Galaxy Note
🙏please my Samsung note 20 ultra 5g single Sim 5g network not spotting please help me sir
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