Original topic:

Netflix SD issue

(Topic created on: 06-16-2023 03:16 PM)
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pk3010
Beginner Level 2
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Galaxy Note
I am currently having the widevine L3 registered in netflix how can I update that to l1 in smasung s 23 ultra 
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2 Comments
Galaxy Note
Uninstall the app and reinstall it
cs_member10
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.
 
Warm Regards,
Samsung Customer Support 

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