NOTE 10+ CAMERA ISSUE - GREEN TINT/SHADOW

[HarpreetSinghMakol]

Dear Samsung/BA's/Experts/Friends,

Highly disappointed, as all of a sudden this annoying Green Tint/Shadow has started appearing, when trying to click any bright objects or elements. I am continously experiencing this issue since last 3 days and observed it for the first time when I was clicking a pic of Full Moon. I tried to click pic with all the 3 back cameras plus the front one, but this tint is appearing with every available camera in my device.

I already cleared the Cache & Data in the Camera's settings plus reset it numerous times but nothing worked out !!

Posting few pics and 1 video from Note10+, if anyone can help:

Green Tint/Shadow

Green Tint/Shadow

Green Tint/Shadow

Green Tint/Shadow

Green Tint/Shadow

Green Tint/Shadow

Green Tint/Shadow

Any suggestions to fix this ANNOYING GREEN TINT/SHADOW would be highly appreciated and helpful. . .

Thanks😊

Harpreet Singh

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Clear camera lens with a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.

* Reset camera settings
Camera > Settings > Reset settings > Reset.  

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[MLD]

First of all this an issue with the display itself not with the lens, i too have Note 10 plus which had a similar issue ( Green Tint ) after a year of purchase, this becomes common in samsung flagships especially with exynos processor. Dont expect samsung will solve this with software update, if you contact the service center , they will ask u to change the display. All samsung flagships had the bug in their Dark Mode, if you use ur device in dark mode more prolonged time then definitely u will come across this green tint bug.

Prefer light mode theme and avoid exynos in future.

[HarpreetSinghMakol]

Firstly, thanks for taking time to read about my phone's issue and then sharing your experiences.

However, I do not agree to your statement that it's only about Screen, as you can see in the pictures that "Green Flare" is not particularly seen in same spot/place. Secondly, whenever I open the Camera app this green flare comes after 1 or 2 seconds on the Camera preview and then same Green Flare reflects in the clicked pics. Thirdly, I tried clicking pics with all the 3 back and 4th front cameras but this Green Flare is common on all the recently clicked pics, though I have compared the previously clicked pictures of the same objects with same light conditions and could evidently see that this Green Flare issue has just been started appearing recently and is only and only about some camera software or camera housing issue, as I have observed one weird thing that middle Camera's lens is always kept open even when other cameras are in use and middle camera is not in use...

[MLD]

I too having this issue while taking videos, samsung has to address this asap

[HarpreetSinghMakol]

Yes bro, if you were experiencing this issue since starting then that's a sheer bad luck but i have recently started experiencing this issue after 2 years of use and still I get irritated and frustrated about cheap strategies from Samsung to degrade and make fouled performance issues to increase their latest products sales...

[MLD]

I have came across this issue last month , after 1 year of purchase. Indian Samsung flagships works effectively during warranty period, if warranty expires then you will start experiencing these kind of issues.

Samsung is good only in software and UI and very worst in hardware making.. I dont know why Samsung pushing this exynos **bleep** in a huge market like India.

My friend has Samsung Note 10 plus snapdragon version and it works flawless even after 2 years...