Resolved! Solved

Original topic:

My note colour distortion and black lines in display

(Topic created on: 04-25-2020 11:40 PM)
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Raj12e455667
Active Level 2
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Galaxy Note

This is to inform samsung customer care that i have a sudden screen distortion greenish yellow in colour  and black lines in my galaxy note 9 after updation of march samsung update. And i am shocked to know that many note 9 user all over india is facing the same issue at the same time. This is realy a very bad sign from samsung. I am realy worried with my phone which has just crossed its warranty. Now i request samsung to kindly look at the matter because its a very expensive handset and not eveyone one please gives us a soltion and display is i very costly we cant afford it and its not 1k or 2k. So kindly provide us a new software update or repair our phone as soon as possible. 

      Thank you....... myself

Mohsin Hussain 

ADDRESS: Rupnagar Cinnamara 

City: Jorhat 

State : Assam 

Pin:785001

Phone : 9954217745

 

Resolved!
27 Comments
hedgehog
Expert Level 5
Galaxy Note
this needs software fix from samsung or else a screen replacing depending on extent of damage
kindly visit service center for helor chat online via Samsung chat services
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hedgehog
Expert Level 5
Galaxy Note
or raise complain in members help section
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rahmat611w
Active Level 3
Galaxy Note
Bro there is a workaround, it’s working fine for most of us.
Lock your phone with power button, then retry to unlock with wrong finger until it ask for pass code. Then use power button and unlock phone with pass code, and you will see beautiful screen again.
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vedsha08
Active Level 2
Galaxy Note
I am also having same problem. I had also done factory reset nothing works using the phone in ultra power saving mode so it doesn't use all app and at least can use the phone for calling .
If any solution please tell.
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hedgehog
Expert Level 5
Galaxy Note
try screen burn tools from Play store
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hedgehog
Expert Level 5
Galaxy Note
factory reset and clear cache once
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Pavan9949
Beginner Level 2
Galaxy Note
I'm facing the same issue after Samsung March Software update and even camera is not working well... Battery is also draining fast...
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shoaib26
Active Level 5
Galaxy Note
same issue here.....
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