Original topic:

My note 10 getting heated many times a day

(Topic created on: 04-19-2020 05:10 PM)
238 Views
kukus7
Active Level 2
Options
Galaxy Note
Hey please anyone can help me with this issue. My note is getting heated(hot) even when its not in charging. Or even in night time also in normal temperature.  Whats the issue ? Please help me.. 
3 Comments
MiraclePanda
Expert Level 2
Galaxy Note
put all apps to sleep in device care
arpan19305
Active Level 5
Galaxy Note
try putting it on maximum power saving mode
CS_member7
Active Level 6
Galaxy Note

Dear Samsung member,

 

Greetings from Samsung Customer Support!

 

Be assured below given steps would help you out to solve the issue:-

1) Turn off Wi-Fi, GPS, Bluetooth etc :-swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features,
2) Decrease the screen brightness:- Decrease it from notification panel.
3) Close background running apps,
4) Uninstall the unnecessary apps,Long duration of graphics intensive gaming sessions.
5) Usage of mobile phone when charging.

 

After following the above steps if issue still persists, register your concern in Samsung members app Samsung member> get help> Error reports> Select Symptom category > describe problem in detail and Send.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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