Original topic:

Moisture detected in USB port in Note 10+

(Topic created on: 08-27-2020 12:49 PM)
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Robïn
Active Level 3
Options
Galaxy Note
I have Note 10+ and its now keep showing me this message "Moisture detected in USB port". Its not allowing me to connect charger and headphones. My phone has never been exposed to water or any liquid thing. Facing this issue from past couple of days. Tried many solutions including:

- cleaning charging port
- dry port using air blower
- restarting phone by connecting charger when Samsung logo appears

but no luck. That messgae never goes away from the notification panel and keeps beeping on connecting charger.

Its weird and not sure if this is a software update issue. Its very irritating and I believe Samsung should have a fix for this instead of going to customer care centre.


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17 Comments
AGalaxyuser
Expert Level 5
Galaxy Note
Send error report to samsung and once visit service centre.
Ehsank
Expert Level 5
Galaxy Note
so better to visit service centre as soon as possible
Asifu
Active Level 7
Galaxy Note
possibly a software issue.i also faced the same,but luckily i had a wireless charger and had to use it almost for a month -after that the issue fixed itself.If service center tells you to change the usb port -do consider buying a wireless charger first.
Robïn
Active Level 3
Galaxy Note
yes, i already have a wireless charger. I consulted with them and they said they need to open the phone for further inspection and may be need to change the USB port.
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Asifu
Active Level 7
Galaxy Note
Then Dont insert anything to any ports till thats gone.Use wireless pad till that .Opening the phone may not fix this issue
rajkm008
Active Level 10
Galaxy Note
i will give you the solution but its may strange for surly, i have done this with my friends device couple of times.
1. Turn of device
2. Take a plenty of raw rice with bowl
3. now put your device into rice inside and leave for1hour
4. After one hour turn on your device you can see moisture detector notification disappears... i am not joking try this method ..
Robïn
Active Level 3
Galaxy Note
ok, strange but possible
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rajkm008
Active Level 10
Galaxy Note
👍🙏
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Ehsank
Expert Level 5
Galaxy Note
it works better i also done this but when some moistures really get into your phone.
but you@Robin) said your phone never exposed to water or liguid
so in this case almost no chance
but anyhow
try karne me kya jata hai