Original topic:

Migrate from pass to wallet

(Topic created on: 10-26-2024 01:38 PM)
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SINGH_SAHAB
Active Level 4
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Galaxy Note
Migration from samsung pass to samsung wallet isn't working for a long time, everytime I open samsung pass it displays to migrate from pass to wallet but when I click to proceed it doesn't do anything, I successfully migrated samsung pass to wallet in my previous phone S22 ultra but no success in my S24 ultra till the time, Any solution ?
2 Comments
cs_member8
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open the Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select Error report > select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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NOMAĐ
Active Level 10
Galaxy Note
Its working perfectly for me.
Pass is integrated into the wallet. Not necessary to use individual Samsung pass app anymore. Why are you opening the pass app anyway?
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