Original topic:

Microphone issue: stops and starts working

(Topic created on: 09-01-2018 09:04 AM)
153 Views
HVR
Active Level 4
Options
Galaxy Note
So i noticed this today,

the microphone on my note 8 all of a sudden stopped working. I tried running the voice recorder and video recorder to check this issue(files attached) and all I could hear was a static noise getting recorded through the mic.

Surprisingly, the issue fixed on its own. But it keeps popping up every once in a while. Anyone else experiencing this ?

Found a thread on the internet and seems the problem is widespread. With of course a very funny solution. Samsung! whats going on?

https://us.community.samsung.com/t5/Galaxy-Note-Phones/Note-8-microphone-not-working/td-p/177296

update: issue pops up after using the google assistant for a while, about 3-4minutes.
0 Likes
4 Comments
GalaxyTeam
Active Level 7
Galaxy Note
Note 9 Indian Official Telegram Group

https://t.me/joinchat/DvvVrkv68Wr74rjVf3aKBw26795189-64b4-4169-96c1-7975c99e0ddf.jpg
8d46d1aa-ba06-46d9-a998-b69ca248d77f.jpg
2538534b-8bb2-4228-9aa8-023e4edd4f2d.jpg
0 Likes
admin_
Expert Level 5
Galaxy Note
We do apologize for the inconvenience caused. We would like to inform you to follow the steps below to resolve your concern:-
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
- If still issue persists, the relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
0 Likes
Galaxy Note
I also had same issue. It stopped working when I was using Google Assistant. It also didn't worked when I tried using Bixby. Issue resolved on its own after five minutes. But I am still not sure if it's fixed.
0 Likes
sunilmarkmamta
Beginner Level 2
Galaxy Note
mine is not working
0 Likes