HVR
Active Level 4
Options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-30-2018 06:08 PM in
Galaxy Note
So i noticed this today,
the microphone on my note 8 all of a sudden stopped working. I tried running the voice recorder and video recorder to check this issue(files attached) and all I could hear was a static noise getting recorded through the mic.
Surprisingly, the issue fixed on its own. But it keeps popping up every once in a while. Anyone else experiencing this ?
Found a thread on the internet and seems the problem is widespread. With of course a very funny solution. Samsung! whats going on?
https://us.community.samsung.com/t5/Galaxy-Note-Phones/Note-8-microphone-not-working/td-p/177296
update: issue pops up after using the google assistant for a while, about 3-4minutes.
the microphone on my note 8 all of a sudden stopped working. I tried running the voice recorder and video recorder to check this issue(files attached) and all I could hear was a static noise getting recorded through the mic.
Surprisingly, the issue fixed on its own. But it keeps popping up every once in a while. Anyone else experiencing this ?
Found a thread on the internet and seems the problem is widespread. With of course a very funny solution. Samsung! whats going on?
https://us.community.samsung.com/t5/Galaxy-Note-Phones/Note-8-microphone-not-working/td-p/177296
update: issue pops up after using the google assistant for a while, about 3-4minutes.
4 Comments
GalaxyTeam
Active Level 7
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-01-2018 09:04 AM (Last edited 03-14-2019 01:53 PM ) in
Galaxy Note
admin_
Expert Level 5
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-01-2018 04:17 PM in
Galaxy Note
We do apologize for the inconvenience caused. We would like to inform you to follow the steps below to resolve your concern:-
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
- If still issue persists, the relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
- If still issue persists, the relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-13-2018 07:53 PM in
Galaxy Note
I also had same issue. It stopped working when I was using Google Assistant. It also didn't worked when I tried using Bixby. Issue resolved on its own after five minutes. But I am still not sure if it's fixed.
sunilmarkmamta
Beginner Level 2
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-21-2019 01:10 AM in
Galaxy Note
mine is not working