hi, I'm using Note 8 & I can feel delay when opening the message app and individual conversation. can almost see that delay of 1sec or something. it almost feels like a normal old mobile when it does this. is anyone else facing this issue? Please suggest me a solution for this
This can also happen if there are too many messages. 1st take the backup of your messages through 3rd party app or Samsung backup and restore and then clear data and cache in settings->apps->messages and check. Or you can try hard resetting your phone and lastly visit Samsung service centre.
We do apologize for the inconvenience caused. We would like to inform you kindly follow the steps below to resolve your concern:- - Navigate to apps >> Settings >> Apps >> Tap on three dots >> Show system apps >> Message >> Storage >> Clear data. - Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account. - If still issue persists, the relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
