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Active Level 4



On zooming in or out while using Camera, a weird rattling noise along with vibration and humming sound occurs from the Note 9 cam lens! The whole picture gets wavy and blurred. It almost makes the camera unusable. It specially occurs on zooming 2x or 5x or 10x and at times while using Live focus. Sometimes the camera works fine, while some odd day it starts rattling back again. Another instance of its occurence is when phone gets heated. I've to either switch it off or let it cool down.


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Expert Level 2
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Expert Level 5
We regret for the inconvenience caused. Regarding your concern we would suggest you to visit nearby Samsung Service Centre in order to get your device physically inspected by the Service Engineer. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation

Be sure to hit โ™ก when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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