Original topic:

Magnify app not working

(Topic created on: 12-27-2022 12:25 PM)
867 Views
Ad05
Active Level 3
Options
Galaxy Note
Phone model :- Galaxy Note 10 Lite (8GB/128GB)

Magnify app (S-pen feature) not working, perhaps after latest One UI 5.0 update. No magnification happening after opening the app.

Has anybody faced the same problem ?


11 Comments
MrinalMahata
Beginner Level 3
Galaxy Note

I'm having the same problem in my Note 10 lite

Galaxy Note

I have the same issue since updating to one ui 5 yesterday 

Proteas68
Beginner Level 3
Galaxy Note

I have the exact same problem. I think i tried everything except factory settings reset or factory reset. I am trying for 2 weeks now to fix it. Still nothing. Clearing cache the hard way didn t help. Clearing data and cache in every s pen app and reseting s pen didn t help either. Has anyone done factory settings reset ? Or tried in safe mode to see what happens ?

ASamsung31
Beginner Level 2
Galaxy Note

I have the same problem.Magnify doesnt work on my Note 10 lite. Anybody found any solution to this?

Spritual
Active Level 1
Galaxy Note
No, please share if you found any solution for this.
cs-member11
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Spritual
Active Level 1
Galaxy Note
All these people commented here, are facing same issue,
samsung has not resolved it yet. Samsung seems to be careless toward customers
0 Likes
RaviKantSinha
Beginner Level 2
Galaxy Note
Yes, Magnify App (S-pen feature) is not working in Galaxy Note 10 lite.
Spritual
Active Level 1
Galaxy Note
I am facing same problem after the update. Please resolve it.