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01-24-2020 05:08 PM in
Galaxy NoteHello,
I recently updated my Galaxy Note 9 to Android 10 and One UI 2.0. And ever since the update my phone has been lagging a lot, apps are crashing and restarting on their own every 5 mins or so. I can't even scroll properly, it also heats a lot.
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01-24-2020 05:15 PM in
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01-28-2020 06:08 PM in
Galaxy NoteHi there,
Please perform the following steps:
>Disable scheduled auto restart if available in your device. (Go to settings>>General management>>Reset>>Auto restart>>disable.
>Clear the RAM memory of device (Scroll down notification panel > Setting> Device care >Memory> Clean Now).
> Stop the background running app (Tap on the left soft key and close all the running apps).
>Run the device in Safe mode and check the issue.
For rest of the above mentioned issues, Kindly register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members