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Original topic:

Issue

(Topic created on: 02-08-2023 04:13 AM)
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Rishanvi
Beginner Level 2
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‎02-08-2023 04:13 AM in 

Galaxy Note
I have updated my phone yesterday, it's an normal software update but after the update my both sim was not working but in the sim setting its recognizing the sim but in the above it's not showing anything.I have attached a screenshot below. Can anybody help me please

image
It's showing like this


2 Comments
bnjha72
Active Level 10
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‎02-08-2023 07:43 AM in 

Galaxy Note
Try to reset your network setting.
Setting - about phone - reset - reset network setting.
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cs_member8
Moderator
Moderator
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‎02-15-2023 12:32 AM in 

Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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