Original topic:

Issue with Note 8

(Topic created on: 11-10-2017 11:04 PM)
622 Views
pranav007dubey
Beginner Level 2
Options
Galaxy Note
Hi
I am Pranav from Indore Madhya Pradesh India.
Please answer my below points.

1. When I see movie then battery discharge with in 6-7.
2. Yesterday I have switch battery to max. power then my phone was hang and I was not able to understand that what should I do. Actually when I switch to max. power it shows then battery will discharge after 48 hours and screen page was hang I was not able to switch off my phone and I can't remove battery also then I visit Samsung store he press below volume key with right side key and main key then my phone was restart.

Can you tell us why this is happen with 20 days old Note 8..
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6 Comments
Shell
Active Level 5
Galaxy Note
real authority is a scammer bro. don't subscribe
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Shell
Active Level 5
Galaxy Note
there is a problem with your firmware
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Shell
Active Level 5
Galaxy Note
take it to a Samsung service centre they will flash the stock rom again
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admin_
Expert Level 5
Galaxy Note

Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ? when you find an answer that works for you.
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Lubs
Beginner Level 2
Galaxy Note
how to access wifi calling
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Samsung_Support3
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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