Original topic:

Intelligent scan unlocks even with eyes closed

(Topic created on: 10-14-2018 11:37 PM)
484 Views
TrailblazerX
Beginner Level 2
Options
Galaxy Note
How come does the Intelligent scan unlocks the phone even though my eyes are closed? Anyone else facing this?Any solutions/work arounds?
7 Comments
iamdheeraj
Active Level 4
Galaxy Note
it scans your face too
I think soo
NoteGuy
Active Level 2
Galaxy Note
yeah, I find it on my phone too.
And even after using face + iris unlock, the phone does not unlock as fast as oneplus 5.
absk
Active Level 6
Galaxy Note
noteguy your statement itself tells the ans (face+"iris")
Shiv9564
Expert Level 5
Galaxy Note
it is intelligent yaar
TrailblazerX
Beginner Level 2
Galaxy Note
I think it shouldn't unlock with eyes closed as anyone could do so while we're asleep and then it would be a nightmare
admin_
Expert Level 5
Galaxy Note
Thank you for reaching out to the Samsung community! We would like to inform you that Intelligent Scan is a new technology that combines face recognition and iris scan to make unlocking simple even in low light. When face recognition needs help, iris scan kicks in to verify you—and vice versa. So your phone can identify you even in low light.
* Accuracy of Intelligent Scan may differ depending on surrounding conditions.
Intelligent scan helps you to activate face and Iris both at a same time but while screen unlock the device will detect face or Iris as per the lighting condition.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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NoteGuy
Active Level 2
Galaxy Note
@ admin
still the problem persists, my phone was unlocked by my cousins this diwali when I was asleep and now they know that I have a girlfriend !
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