Original topic:

Green line showing in my s22 ultra

(Topic created on: 09-17-2023 10:08 AM)
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GAUTAMCHANDRA
Beginner Level 3
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Galaxy Note
Do not update your devices to one ui 5.1. I have s22 ultra 1.5 yrs old, recently i received the update of One UI version: 5.1 Version: S908EXXU6CWH3 / S908EOXM6CWH3 / S908EXXU6CWH3 Size: 2308.10 MB Security patch level: 1 August 2023.
 After updating the phone display fadded it got a huge green line on top left till the camera cutout and half display is yellowish.
 Check the images for reference. The phone hase never fallend nor over charged. It is a clear software issue and this needs to be repaired FOC. I have been a samsung users for years and this leads to disappointment and frustration.
6 Comments
Akash1223
Active Level 4
Galaxy Note
Feel bad for you bro. 😢
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Galaxy Note
Well that is something new. Overcharge isnt a real issue nowadays. I assume you've already rebooted and did all norms people usually do to solve literally everything in the device. I'd suggest you to visit a service centre. You ady told that it hasn't fallen or something.
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aklal
Beginner Level 4
Galaxy Note
Tag samsung and tweet ,seen a similar case where samsung offered free replacement of display
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Galaxy Note
Please go through this post and try it to get free screen replacement from Samsung

https://r2.community.samsung.com/t5/Others/Green-Pink-White-lines-issue-fixed-on-S20-amp-Note20U-for...
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cs_member8
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support

As per your query, we want to inform you that the software update is developed to enhance the performance or stability of the smartphone and it is fully tested in different stages. In case there is any kind of issue that occurs after the update then we are always helping our customers to resolve their issues. Kindly share your contact details with descriptive written issues on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send). So that it will be helpful to us to resolve your issue.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support.

div310
Active Level 1
Galaxy Note
Same happened with me also