Original topic:

Green line issue

(Topic created on: 01-13-2025 01:12 AM)
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Kratiiii
Active Level 1
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Galaxy Note
Last night, I was using my Galaxy Note 20 Ultra as usual. This morning, I woke up to a random green line on the screen. I panicked, and now I'm worried about the repair costs. What should I do?


image


14 Comments
ram_ram
Expert Level 3
Galaxy Note
Samsung doing nothing to it's customers we are upset the way you are treating your customers like fools it's not good
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goodthings
Expert Level 5
Galaxy Note
Your's most welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Galaxy Note
9irf😂yeotak0,
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5e6urg28387
Active Level 4
Galaxy Note
03582270
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