Original topic:

Google Gmail, messages and play store effected after Android 11 update.

(Topic created on: 02-07-2021 10:55 AM)
400 Views
JAAdam11
Beginner Level 2
Options
Galaxy Note

After update I've ran into these three problems particularly.

Google play store has not been able to update apps. 

Google messages will not recieve texts untill after a phone restart. 

Gmail app notifications are not showing up. 

Numerous troubleshooting steps were taken on each of these issues including, deleting cache, deleting apps And reinstalling, checking notifications settings. Restarting the phone over and over.  Logging in and out of my google account. Uninstalling google playstore updates. 

5 Comments
AMPK
Expert Level 3
Galaxy Note
Try deleting data and catch it will work. After upgrade you need to update all apps.
0 Likes
A-
Expert Level 5
Galaxy Note
Try these steps for improving performance :

A) Bro First Clear Cache Partition of your phone..Always do it after every update .

1. Turn off your phone ...Connect your phone to laptop/pc with a type-c cable.

2. Press Volume up and power button (also press bixby button if present) at the same time .
3. Keep it pressed until samsung logo appears on your phone.
4. Then a list of your options will come on your phone..
Go to Clear Cache Partition option by navigating through volume buttons.
5. After selecting Clear Cache Partition option,then click power button once.
6. Once Cache is cleared you will be taken to first option..Then again click power button to restart the phone.

B) If other built in apps are also lagging then,Restart your device in safe mode once and check your device for the issue.
you can enter safe mode by long pressing On power off menu.

C) If possible and if the above steps do not work for you...do a factory reset.

Bro Always FACTORY RESET your phone after every update .

1. Turn off your phone ...Connect your phone to laptop/pc with a type-c cable.
2. Press Volume up and power button (also press bixby button if present) at the same time .
3. Keep it pressed until samsung logo appears on your phone.
4. Then a list of your options will come on your phone..
Go to FACTORY RESET option by navigating through volume buttons.
5. After selecting Factory Reset option,then click power button once.
6. Once Reset is done you will be taken to first option..Then again click power button to restart the phone.

Don't worry bro,Bugs usually arise after any major update and cause performance issues.
Keep cleaning Cache of apps frequently..like after every 2 or 3 days..this will prevent your phone from issues .

Now, If it helped you with your problem you can accept it as solution by clicking on the 3 dots at my comment. 😊
0 Likes
jagats
Beginner Level 2
Galaxy Note
hi
0 Likes
jagats
Beginner Level 2
Galaxy Note
hi
0 Likes
Samsung_Support1
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes