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Beginner Level 2

I have a display burn in problem on my samsung note 8. I am seeing some visible patches of my navigation keys and the whole Instagram layout on my display. It started slowly and now its all on the screen. I thought it was a software glitch and will be fixed by the samsung in the next updates. But they never did it. And i am assuming that its the display problem. 

SAMSUNG GALAXY NOTE 8

MODEL NUMBER = SM-N950

SERIAL NUMBER = RZ8J90D8TWM

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Expert Level 5
change the display
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Take it to the Service center.
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Expert Level 2
For security reasons you should never provide your phone serial no in the public forums. My suggestion since note 8 is now not getting any more updates except for security patches best economics is to sell your phone and buy a new better phone. Service center will charge you exorbitant amount for display replacement which would be more than the value of the handset. This is best solution for you
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Active Level 8

Hi there,

 

To resolve the issue please follow the below mentioned steps:

1.Run the device in Safe mode and check the issue.

2.Check for the latest device O/S (Settings > Software Update > Download updates manually).

For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,
Team Samsung Members

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