Original topic:

Galaxy Note 8 display burn

(Topic created on: 01-21-2020 08:50 AM)
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Sarwar589
Beginner Level 2
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Galaxy Note

I have a display burn in problem on my samsung note 8. I am seeing some visible patches of my navigation keys and the whole Instagram layout on my display. It started slowly and now its all on the screen. I thought it was a software glitch and will be fixed by the samsung in the next updates. But they never did it. And i am assuming that its the display problem. 

SAMSUNG GALAXY NOTE 8

MODEL NUMBER = SM-N950

SERIAL NUMBER = RZ8J90D8TWM

3 Comments
Anonymous
Not applicable
Galaxy Note
change the display
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Aashish
Expert Level 4
Galaxy Note
Take it to the Service center.
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Galaxy Note

Hi there,

 

To resolve the issue please follow the below mentioned steps:

1.Run the device in Safe mode and check the issue.

2.Check for the latest device O/S (Settings > Software Update > Download updates manually).

For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,
Team Samsung Members

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