Original topic:

Galaxy Note 10 Plus

(Topic created on: 05-04-2022 07:10 AM)
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Babayaga575
Active Level 6
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Galaxy Note
When playing games the device is over heating and I am getting fps drops
Any way to fix this
I even reset my phone
This over heating and fps drops started after the update of one ui 4.1
1 Comment
cs_member8
Moderator
Moderator
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Galaxy Note


Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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