AbhilashC
Active Level 1
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Galaxy Note
On my Note 10 lite. The fingerprint sensor never works when i am outdoors. Even I cannot register a fingerprint when I am outdoors
7 Comments
Dilli
Expert Level 5
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Galaxy Note
Thats strange. Get your phone checked up at SC. Also wipe your hand before so that sweat 😓 is not there.
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AbhilashC
Active Level 1
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Galaxy Note
I tried washing my hands too ,it fails almost everytime
NitantM
Active Level 4
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Galaxy Note
Yes never works in sunlight too since the day one . overall very bad biometrics on such phone
manjit333
Active Level 1
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Galaxy Note
yes outdoor it doesn't work indoors also slight improvement is there since the last update but overall pathetic fingerprint it is even worse than othe lower budget phones I don't know why samsung is not rectifying it
whoishet
Beginner Level 4
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Galaxy Note
also with me whenever i go outside in days
Samsung_Support1
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Shuja
Active Level 3
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Galaxy Note
I am also having the same issues, when m outside fingerprint doesnot work in 9 out of 10 times.
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