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Original topic:

Finger sensor not working, unable to unlock my phone

(Topic created on: 03-17-2021 06:37 PM)
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magnet0
Active Level 4
Options
Galaxy Note
Multiple times I deleted and re-register my finger however after a day or so the sensor won't recognize my finger to unlock my phone. None of my registered finger can unlock, I am using the default screen guard provided when i unboxed the phone.  The sensor always tells me to press hard on the sensor and yet fails.
I have to rely on using pin to unlock.
6 Comments
Solution
babay124
Active Level 6
Galaxy Note
go to service centre and callibrate your fringer print sensor and that problem solved.
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magnet0
Active Level 4
Galaxy Note
Yeah it worked, got it calibrated at the service center and could notice the change immediately, finger scan works now.
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Ehsank
Expert Level 5
Galaxy Note
once visit service centre
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Galaxy Note
Wet the thumb a little and press it will work.If still not working then follow them as mentioned above
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magnet0
Active Level 4
Galaxy Note

Yes, I have tried that as well and it won't work either, my other devices work well with finger scan to unlock so no issues with my finger being dry.

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BuntyTiwari
Active Level 6
Galaxy Note
please remove screen guard first and then try
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